Privacy Policy

Effective date and last amended: June 5, 2026

This Privacy Policy applies to you (“user,” “you,” or “your”) and JNB Services LLC, doing business as Volt N' Vent (“Company,” “we,” “us,” or “our”).

Company information

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website, services, and any related platforms (collectively, the “services”).

Information we collect

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, schedule a service, or otherwise interact with our website. This may include your name, phone number, email address, service address, and any additional information you choose to provide.

We may also collect certain information automatically when you visit our website, including IP address, browser type, device information, and usage data (such as pages viewed and referring website).

Website analytics

We use privacy-friendly website analytics on voltnvent.com to understand how visitors use our site and to improve our pages and services. This includes:

Analytics data is used only to measure site performance, see which pages are helpful, and improve the customer experience. We do not sell analytics data.

If you click a link in a text message from us, the URL may include an anonymous contact reference so we can tell which customer visited which page (for example, to follow up on a wellness check offer). That reference is used only for our internal service and marketing follow-up, not sold to third parties.

You can learn more about Vercel’s approach at Vercel Web Analytics privacy.

Use of information

We use the information we collect for purposes including but not limited to:

As our Company expands into additional home service offerings, this Privacy Policy will apply to all such services.

SMS and text messaging

If you opt in to receive SMS/text messages from JNB Services LLC (DBA Volt N' Vent), we may collect and use your mobile phone number to send service-related and permitted marketing messages as described in our SMS & Text Messaging Policy.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or HELP for assistance. Consent to receive SMS is not required as a condition of purchase. We use messaging service providers such as Twilio and GoHighLevel (LeadConnector) to deliver messages on our behalf.

Sharing of information

We do not sell your personal information. We may share your information with trusted third-party service providers that assist us in operating our business, such as scheduling systems, communication platforms, or analytics tools. These third parties are required to keep your information confidential and use it only for the purposes for which it was provided.

Cookies and tracking technologies

Our website may use cookies or similar technologies where needed for functionality (for example, session storage used by our website chat widget during your visit). We also use the analytics services described above; Vercel Web Analytics is designed to work without advertising cookies.

You may disable cookies through your browser settings, although doing so may affect website performance or features such as chat.

Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. You access third-party sites at your own risk.

Children’s privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Your rights

Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, or deletion. To exercise these rights, please contact us using the information below.

Changes to this policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of those changes.

Contact us

If you have any questions regarding this Privacy Policy, you may contact us at:

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