SMS & Text Messaging Policy

Effective date and last amended: May 1, 2026

Legal entity: JNB Services LLC
Doing business as (DBA): Volt N' Vent
Website: voltnvent.com · www.jnbserviceslv.com

This SMS & Text Messaging Policy describes how JNB Services LLC, doing business as Volt N' Vent (“Company,” “we,” “us,” or “our”), sends text messages to customers and how you may opt in or opt out. This policy is part of our Privacy Policy and Terms of Use.

Program name & description

Program name: Volt N' Vent Customer Communications (JNB Services LLC)
Description: Transactional and service-related text messages for HVAC, air conditioning, heating, electrical, and related home services in the Las Vegas, Nevada area.

Types of messages you may receive

If you opt in, you may receive SMS/text messages including but not limited to:

• Appointment confirmations and reminders;
• Service scheduling and technician arrival updates;
• Quotes, estimates, and follow-up regarding your inquiry;
• Customer support and account-related messages;
• Occasional promotional offers related to our services (where permitted and with your consent).

Message frequency

Message frequency varies depending on your interaction with us. You may receive a few messages per service request or appointment, and fewer messages when you are not actively using our services.

Message & data rates

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Contact your wireless carrier for details about your plan.

How to opt in (consent)

You may opt in to receive SMS/text messages from JNB Services LLC (DBA Volt N' Vent) only when you provide affirmative consent. Consent is not a condition of purchase. Opt-in methods may include:

• Checking an unchecked consent box on our website, web forms, or landing pages;
• Submitting your mobile number through our website chat widget or contact forms with consent language displayed;
• Verbally agreeing during a phone call with our team (where consent is documented);
• Signing a written service agreement or form that includes SMS consent language;
• Texting a keyword to our business number where the call-to-action clearly discloses opt-in terms.

Sample opt-in language (website & forms)

The following sample language may appear on our website, web forms, checkout flows, or other customer-facing materials. Your consent must be voluntary and not pre-selected:

How to opt out

You may opt out of SMS/text messages at any time using any of the following methods:

• Reply STOP to any text message you receive from us. After you send STOP, we will send a one-time confirmation that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
• Reply UNSUBSCRIBE, CANCEL, END, or QUIT — these keywords may also be used to opt out where supported.
• Email us at jnbserviceslv@gmail.com with the subject line “SMS Opt-Out” and include the mobile number you wish to remove.
• Call us at (702) 808-8861 and request to be removed from text messaging.

Opting out of SMS messages does not affect other communications you may receive from us by phone or email related to active service requests, unless you also request to stop those communications.

Help & support

For help with text messaging, reply HELP to any message you receive from us, or contact:

• JNB Services LLC (DBA Volt N' Vent)
• Email: jnbserviceslv@gmail.com
• Phone: (702) 808-8861
• Address: Las Vegas, Nevada

Service providers

We use third-party messaging platforms to deliver SMS/text messages, including but not limited to Twilio and GoHighLevel (LeadConnector). These providers process your mobile number and message content solely to deliver messages on our behalf in accordance with their terms and applicable law. We do not sell your phone number for SMS marketing purposes.

Privacy

Information collected through SMS programs is handled as described in our Privacy Policy.

Changes

We may update this SMS Policy from time to time. Changes are effective when posted on this page with an updated “last amended” date.